|Rebounderz Computers & Systems|
Computers and Systems
RFD provides all of the computers required to run all aspects of a Rebounderz location. These computers include:
Jump Time Tracker
The Jump Time Tracker is used at the Helmet and Shoe area to check out helmet and bracelet number for real-time tracking. Instead of customers only being able to go out to the Jumper at pre-assigned slots, the Jump Time Tracker allows for any customer at any time to go to the Jumper. This helps to maximize jump time and helps to maintain a constant flow of customers.
Jump Time Display
The Jump Time Display application is viewable through TVs located in or near the Jumper. It receives information from the Jump Time Tracker. It provides customers, Management, and Referees with a real-time view of the number of customers on the Jumper and which numbers have used all of their time. Referees or Front Desk staff then use this display to call off customers by number from the Jumper where they are then checked-in using the Jump Time Tracker.
Internal Waiver Process
The Internal Waiver process allows customers to enter their waiver online and sign for them electronically using Topaz Signature pads. This process captures 100% of information in a
External Waiver Process
The External Waiver Process is used by customers at home to complete electronic waivers. These waivers can then be activated using the Waiver Finder Application either by a paper waiver that is printed and brought to the location or by signing electronically once they arrive at the location. External Waivers are loaded from the internet database into the locations database every 15 minutes to ensure there is a corresponding waiver in the Waiver Finder for every customer arriving who has completed the External Waiver process.
Waiver Finder Application
The Waiver Finder applications allows for the real-time activation of both Electronic and Paper Waivers. Once activated, these waivers are good for 1 year. The Waiver Finder application automatically expires waivers that are over a year old, thereby removing this labor intensive task from Management. The Waiver Finder also can be used to search for and produce Waivers that are Active and Expired. This is important for finding and producing Waivers that may be needed for insurance purposes. In addition, the Waiver Finder eliminates the need to scan paper waiver as well as the need to retrieve a files paper waiver. These two items save enormous amounts of manual labor and provides greater customer satisfaction because a waiver can always be found quickly and easily.
Online Birthday and Summer Camp Reservations
RFD provides customers with several online process that allow for online bookings of Birthday parties and summer camp visits. These reservation feed directly into a powerful web-based administrative tools located at http://rebounderzapps.com. Once the reservation are made, employees and management use the http://rebounderzapps.com site to up-sell the bookings, confirm the party details, and to print a business day’s itinerary.
Reboundezapps.com is a web-based suite of applications accessible from both inside and outside a Rebounderz location. It is security / user role based and provides several layers of users privileges including Owner, Manager, Assistant Manager, and Employee. These defined user roles have access to different areas of the site. For example, only Owners can view information pertaining to Royalty Payments while Managers and Employees can access the online Jumper Inspection Process. Rebounderzapp.com provides many functions including:
Gatemaster is the preferred POS vendor for all RFD Franchisee locations. Gatemaster is an industry leader because of their functionality as well as their pricing model. Unlike other POS provides, Gatemaster does not charge ongoing licensing fees or support fees. The system is purchased and owned by the Franchisee through RFD. In addition, RFD has performed a great amount of system integration with Gatemaster so every customer that has a Waiver in the Waiver Finder has a corresponding Gatemaster account. This allows for the use of a single system, Gatemaster, after the initial waiver activation.