A lot of planning and preparation goes into creating a great experience for you. We come in early and prepare for all of our guests, even on snowy days. It is very rare that we will close. We are usually open even when school activities and community centers close. When it comes to parties or special events, in the very rare case that we must close due to SEVERE weather conditions; it is our policy to charge you for the party you have scheduled, but provide you with a 30-day window to rebook.
We will communicate with you in the event that Rebounderz Sterling closes. In the event that we do need to close for safety reasons, we will send our party and special event bookings an email. To determine if we are open or closed during inclement weather, please call (703) 433-JUMP or (703) 501-3103. Additionally, in the event that we close you may contact us via email for status at info@RebounderzSterling.com. If you need to rebook your party or special event due to an inclement weather close then please email Events@RebounderzSterling.com.