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Shift Managers are responsible for opening and closing the store as scheduled. Handling customer concerns, questions, complaints are also customary with this position. Shift Managers are expected to respond to injuries and serious operational concerns as required. Shift Managers are trained in every position and expected to step into operational departments as needed to ensure smooth overall operations.
Shift Managers are poised for growth within the company. Previous Supervision recommended.
The Party Coordinator works hand in hand with both Assistant Store Managers as well as the Store Manager. The Party Coordinator ensures upcoming birthday reservations have been prepared for and all reservations have been contacted and assisted up and until the event. During parties and operations, the Party Coordinator is responsible for checking out the Birthday Parties, checking on all birthday guests and patrons, and ensuring the Rebounderz birthday party department is running smoothly!
Head referees are responsible for assisting each and every Referee while on a shift. Head referees complete inspections, maintain shift schedules, allow for restroom breaks; and, most importantly, work to ensure the safety and fun of Rebounderz guests! Head referee's rotate between all Rebounderz attractions on a shift by shift basis to ensure all referees are taken care of, don't have any concerns or questions, and are performing their duties correctly and consistently!
Rebounderz Referee's are responsible for ensuring safety protocols and procedures are followed by guests while utilizing Rebounderz attractions! Referee's interact with guests throughout their shift and are the reason Rebounderz is legendary for being the safest adventure parks around!
Rebounderz is known for hosting the BEST birthday parties in town! One of the many endless reasons Rebounderz parties are so legendary is because of the unique and personal touch our staff provide for each Birthday family and their guests! Party Attendants act as the point of contact for their assigned party and ensure schedules are followed, food and drinks are served, questions are answered, and party rooms and tables are kept clean, neat, and orderly! Party attendants solely focus on their assigned birthday parties each shift offering their undivided attention to their guests of honor!
Front Desk associates are the first face customers see when entering a Rebounderz facility and the last face they see when leaving. Front Desk associates check guests in, answer any questions customers may have, and ensure the general workspace stays neat and orderly. Front desk associates also handle transactions and must be able to confidently handle cash.
Cafe attendants are responsible for cooking food and processing orders for guests. Cafe attendants are also responsible for helping birthday party food and drinks get out on time!