Rebounderz has dedicated itself to offering superior safety and protocols for nearly 15 years. Our motto “Superior Engineering, Maximum Safety” is important and relevant now more than ever. We’ve taken appropriate and reasonable steps to work towards your continued safety while visiting our facility.

• Staffing alterations (see below)
• Increased sanitization of all commonly touched surfaces
• Social Distancing markers and guidelines
  • Did you know: Rebounderz’ trampolines are engineered for maximum safety while providing endless fun. Ironically, when we designed and patented our Trampoline Arenas years ago, we inadvertently placed the center of each square 8 feet apart from one another. So, by nature of our design, Rebounderz Trampoline Arenas naturally and logistically promote and enforce social distancing efforts of at least 8 feet between you and the nearest other guest!
• Birthday Party Social Distancing
  • All of our party tables have been separated to encourage social distancing
  • All seating areas within our party rooms have been spaced out and marked with tape to maintain social distancing
  • Reduced table capacity to encourage less contact
  • Party host(ess) to be present outside of party room / area to reduce bodies within party room; but, still readily available and accessible to assist.

• Reduced facility capacities in accordance with local regulation(s).
• Hand sanitizer with an alcohol content of 70% or greater throughout the facility.
• Disinfectant breaks throughout the day utilizing high intensity commercial disinfectant for all reachable surfaces.
• Symptom monitoring and exposure reduction
• Foam pits will be closed (Excluding MI Location(s))
• Air pits will remain open

Staff Requirements And Protocols

• Trainings
  • While our staff go through continued education trainings on how to operate and safely supervise all of our attractions, we’re immediately adding COVID-19 training and participation is mandatory. Our staff will not be permitted to report to work until the entire training is complete.

• Face Mask Requirements
  • Our staff will be required to wear face masks while in our facility for the entirety of their shift.

• Temperature Readings Before Every Shift
  • When our staff arrive, their temperature will be taken prior to entry into the building.

• Social Distancing
  • Our cafe and front desk staffing levels will be reduced to increase the distance between team members for extended periods of time.
  • Computers, Points of Sale, Phones, and other commonly touched pieces of equipment will be designated to one staff member at a time; and, if shifts change or employees filter to other departments, those pieces of equipment will be disinfected before others are able to use such.
  • Administrative offices will have reduced capacity and only essential personnel will be permitted within the confined areas.
  • Physical Barriers will be installed at all cash registers and Points of Sale **

Customer Requirements And Recommendations

• Face Masks / Coverings ***
  • In accordance with local guidelines, we will recommend (Required in California, Virginia, Michigan) customers to wear face masks covering the entirety of their mouth and nose while inside of our facility.
  • Rebounderz will allow customer to bring face masks / coverings into the facility or customers may purchase a face mask from our Front Desk.

• No Slip, Grip Socks:
  • While Rebounderz has always required trampoline socks to be worn in our facilities during use, we now require the exclusive use of Rebounderz Socks while using our facilities. This promotes the washing of previously worn socks; and, eliminates the possibility of contamination from a facility outside of the Rebounderz network!

• Symptomatic Individuals
  • While Rebounderz will not check each individual walking into our facilities, we will be asking all customers to heed public advise and stay home if you have been exposed, may have been exposed, or are exhibiting symptoms similar to that of COVID-19.
  • California and Virginia locations WILL require all customers to check in with the Front Desk and submit to a temperature check prior to entering the facility. Should any individual have a temperature of 100.4 degree or higher, they will not be permitted to enter Rebounderz.

• Social Distancing
  • Our lobby and other common areas will have 6 foot interval markers to indicate appropriate areas to stand and how to maintain an appropriate distance from others
  • Benches will have social distancing markers available for customers to utilize.
  • Our elevator will be dedicated to those who require such; but, will only allow 1 user and 1 assistant (2 individuals) at any given time. (CA Location(s) only)
  • Birthday Party rooms will have social cues and markers at the table(s) to offer guidance and recommendations for social distancing.
  • Cafe Tables will be spread out and disinfected frequently to promote social distancing and sanitization.

** Virginia and Michigan Location(s) – Physical barriers at front desk and all points of sale.

*** While Rebounderz will require staff to wear Rebounderz provided face masks covering both their mouth and nose, customers may elect to utilize face coverings brought from outside of the Rebounderz facility or purchased at our Front Desk. We will continue to follow local recommendations and regulations.

*** California and Virginia location(s) – Face Masks required on all individuals within parameters of Gubernatorial Executive Order(s). If a customer is not wearing a face mask within Rebounderz, Rebounderz will assume that individual is exempt from face covering requirements as stipulated under Gubernatorial Executive Order(s).

*** Michigan Location(s) – Face masks / coverings are required on all patrons within the facility with the following exemptions:

• Ages 5 and under
• When actively eating/drinking
• Those who cannot medically tolerate a face covering